Craig Clifford MD, MS
Chief Academic Officer
Dr. Clifford earned his M.D. at Rush University, followed by a highly competitive transitional internship within the UCLA medical system. He also holds a Bachelor of Arts in Classical Studies and a Master of Science in Chemistry from University of Illinois - Chicago, where he participated in bench research focused on developing HIV treatments, and where he enjoyed working as an undergraduate lab instructor in the Chemistry department for several years. Dr. Clifford joined Ohio School of Phlebotomy in 2012 bringing his expertise, scientific knowledge, and experience as an educator to assist in curriculum building of our CCMA and EKG programs. Dr. Clifford currently oversees the development of OSP intellectual property.
Bronte Clifford BA, CPT
Executive Director
Having received her undergraduate degree in Mathematics at the University of Washington in Seattle, Ms. Clifford has an extensive background in clinical research, project management, and data analysis for organizations such as MathSoft, Inc., University of Utah Division of Medical Genetics, The Ohio State University James Cancer Hospital, Nationwide Childrens Hospital and the Center for Perinatal Research. Ms. Clifford acts as Executive Director of Ohio School of Phlebotomy, Inc,. as well as Director at our 10 sister schools. Her belief is that everyone deserves access to affordable, quality education and her commitment to bringing this mission into every community began over 12 years ago when she opened the first school in Columbus, Ohio.
Nathaniel Flannery
Community Development Administrator
After working in business management for many years, Nate chose to change his career and gained his EMS/EMT certification in 2012. Nate worked as an EMT, responding to 911 calls and transporting patients, before joining the Indiana School of Phlebotomy team as a Campus Coordinator in 2016. Nate has since used his passion for advocacy to improve student experiences and build business relations within our community. Because of this passion and hard work, Nate has become an integral member of our administration team as the Community Development Administrator for all of Ohio School of Phlebotomy Affiliated Schools. Nate is dedicated to working with our community partners to provide more educational opportunities to our students and manage those partnerships to foster growth and access to education within our communities.
Melissa Vanderpool
Associate Academic Officer
Melissa has nearly 18 years of health care experience. She received her diploma in Medical Assisting in 2001 from Sanford-Brown College. Since then, she has worked as a MA in family medicine, surgery, and cardiology. After 9 years as a MA, Melissa realized her true passion was phlebotomy and chose to narrow her focus. She has worked as a phlebotomist for the past 9 years performing biometric health screenings, insurance exams, health fair screenings, and pre-employment screenings. Melissa joined the KCSP team in 2017 with the goal to change the face of healthcare one student at a time. She endeavors to give each student the skills and knowledge to provide not only outstanding patient care but also outstanding customer service. Melissa teaches with compassion and instills confidence in each student.
Rebecca Thomas, CCMA, CPT
Chief Operations Officer
Rebecca comes from an extensive background in patient care management, long-term care, pain management, and wound care. After 12 years of focusing on those areas, Rebecca decided to expand her skills by taking both the Phlebotomy and Certified Clinical Medical Assisting courses at Ohio School of Phlebotomy. Since then, she has worked as a full-time paramedical examiner and has enjoyed offering outstanding care to her patients. She also worked as a substitute instructor for OSP and leads instruction for many of our off-site learning opportunities. Rebecca quickly became the Campus Coordinator at the Ohio Campus and has since moved into overseeing operations as the Chief Operations Officer.
Felicity Rennison, CCMA
Campus Administrator
Felicity worked in retail management for several years before completing her phlebotomy course at Ohio School of Phlebotomy in 2016. Following the completion of her program, she worked as a phlebotomist for institutions such as the America Red Cross and Adena Regional Medical Center before pursuing her CCMA certification. After successfully gaining her CCMA credential from Fortis College in 2018, Felicity gained experience in pediatric care at Nationwide Childrens Hospital. Felicity is passionate about healthcare and is excited to assist prospective and current students make their way into the medical field by overseeing school growth and operational quality standards for Ohio School of Phlebotomy and its network of sister schools.
Morgan Plambeck
Externship Coordinator
Morgan serves as the Externship Coordinator across all campuses, connecting students with valuable real-world hands-on training opportunities. She began her journey with the company in 2022 as a Campus Coordinator at the Ohio campus. Her healthcare background began in 2015 as a CNA, she later pursued and earned her phlebotomy certification.
Laura Hollenbacher
Instructor
Bio Coming Soon!
Kaylee Carter
Campus Coordinator
Kaylee serves as the Campus Coordinator for the Georgia location and is a Certified Clinical Medical Assistant (CCMA) with over ten years of experience in patient care and clinical support across a variety of medical specialties. Originally from California, she relocated to the Smoky Mountains of North Carolina three years ago, where she continues to contribute to both healthcare and education. She holds academic degrees in English, Mathematics, Science, and Health Education, which contribute to a well-rounded teaching approach and facilitate clear communication in both clinical and academic settings. In her role, Kaylee is dedicated to preparing students for success in the healthcare field by fostering critical thinking, clinical competence, and professional confidence. She is committed to supporting students as they develop the knowledge and skills necessary to become capable and compassionate medical professionals.
Megan Kosiek BS
HR Associate
Megan serves as a Human Resources Associate at Ohio School of Phlebotomy, Inc., where she is responsible for payroll processing, recruitment, onboarding, compliance, and employee relations. She began with the organization as an HR Assistant and quickly advanced into her current role, demonstrating strong attention to detail and a commitment to organizational excellence. She holds a Bachelor of Science in Psychology from Illinois State University and a Human Resources Management Certificate. During her time in college, Megan also contributed as a lab assistant for Human Memory and a teaching assistant within the Psychology Department.
Claudine Pike
Instructor
Bio Coming Soon!
Dawanna Lawrence
Instructor
Bio Coming Soon!
Raquel Thomas
Instructor
Bio Coming Soon!
Diamond Pace-Greene
Instructor
Bio Coming Soon!
Chanel Austin
Instructor
Chanel is an experienced phlebotomist and healthcare professional with over a decade of hands-on clinical and laboratory experience. She currently serves as a Phlebotomist II, where she performs a wide range of specimen collection procedures while maintaining the highest standards of accuracy and patient care. Chanel brings a strong passion for education and training, supported by her leadership experience as a Laboratory Phlebotomy Supervisor. In this role, she trained and mentored new staff, developed laboratory procedures, and ensured competency in phlebotomy techniques and safety protocols. Her background includes working in hospital systems, outpatient labs, and specialty clinics, giving her a well-rounded perspective she brings into the classroom. As an instructor, Chanel is committed to creating a supportive, hands-on learning environment where students build confidence, master proper techniques, and understand the critical role phlebotomy plays in patient care.
Devante Goudy
Instructor
DeVante is a dedicated healthcare professional with nearly a decade of experience in laboratory operations and patient care. Originally from Pittsburgh, Pennsylvania, DeVante has spent the past 10 years in Atlanta, Georgia, building a strong foundation in the healthcare field. He holds a Bachelor of Science in Social Work with a minor in Biology and is currently pursuing his Master of Business Administration in Healthcare Management, with an expected completion in December 2026. DeVante brings a well-rounded perspective to his work, combining clinical knowledge with leadership experience. Throughout his career, DeVante has held supervisory roles in laboratory operations and has spent the last four years working as a skilled Phlebotomist. He is passionate about delivering quality patient care while supporting efficient and effective lab processes. Looking ahead, DeVante aspires to advance into director-level leadership within healthcare, with a continued focus on laboratory services and operational excellence.
Jasmine Caldwell
Instructor
Jasmine is a compassionate and driven healthcare professional with over six years of experience as an EKG technician. She is recognized for her strong clinical expertise, attention to detail, and ability to deliver accurate, high-quality cardiac testing. Known for her calm and supportive presence, Jasmine is dedicated to creating a reassuring environment for every patient she serves. Her combination of technical skill, critical thinking, and genuine empathy allows her to provide exceptional care while building trust with patients and colleagues alike. Jasmine is committed to continuous growth and excellence in her field, bringing both professionalism and heart to every aspect of her work.
Reese Pridgen
Instructor
Reese is a Certified Medical Administrative Assistant (CMAA) and Registered Phlebotomy Technician (RPT) who brings both expertise and a personable, engaging approach to patient care. She is excited to be part of the team and values creating a positive, welcoming experience for every patient. Her healthcare journey began in 2001 in Orlando, Florida, and spans over two decades of diverse experience. Reese has worked across a variety of settings, including inpatient and outpatient hospitals, skilled nursing facilities, corporate biometric screening programs, and as a traveling phlebotomy technician. Reese is passionate about delivering high-quality care while building genuine connections with patients, combining professionalism with a friendly and approachable style.
Kenny Williams
Instructor
Kenny is a dedicated, nationally registered paramedic with over 15 years of hands-on experience in emergency medical services. He is passionate about saving lives and helping others, bringing a wealth of real-world knowledge to his work. His experience spans a variety of settings, including the fire department, ambulance services, emergency rooms, and physician offices, and now extends into the classroom. Known for his enthusiasm, professionalism, and strong commitment to excellence, Kenny consistently goes above and beyond to provide exceptional patient care. He is devoted to ensuring that every individual receives the highest level of attention and treatment while also inspiring and preparing the next generation of healthcare professionals.
William Headen
Instructor
William is a Certified Clinical Medical Assistant (CCMA) with 17 years of healthcare experience across multiple specialties, including internal medicine, infectious disease, gastroenterology, nephrology, pediatrics, women’s health, psychiatry, endocrinology, obesity medicine, and emergency medicine. He holds a Bachelor of Science in Business Healthcare Management and a Master of Science in Information Technology Management, and is currently pursuing a Master of Public Health, expected Fall 2026. At the Georgia School of Phlebotomy, William’s goal is to enrich and empower students to become skilled, confident, and well-prepared medical assistants ready to meet the challenges of today’s healthcare landscape.
Deissy Mendoza Baltazar
Campus Assistant
Bio Coming Soon!